Freedom Mortgage v1.196.4

Experience the convenience of managing your mortgage on the go with the Freedom Mortgage mobile app. Stay connected and securely pay your mortgage whenever and wherever you are.

Manage your mortgage from anywhere:

• View your mortgage balance and current loan details
• Pay your bill and easily manage recurring payments
• Access the in-app help center for any questions or tips
• Go paperless and conveniently view and download important documents

Stay informed with push notifications:

• Receive notifications when a new statement is available
• Never miss an opportunity to lower your rate

Rest easy with built-in security features:

• Securely login with fingerprint or facial recognition
• Benefit from 24/7 fraud monitoring
• Your access is protected by multifactor authentication for added security

At Freedom Mortgage, our commitment is to foster homeownership across the United States. With over 1.4 million satisfied customers, we have been proudly family owned and operated since 1990.

Account Setup:

Freedom Mortgage offers you the flexibility to make either a one-time payment or set up recurring payments through our mobile app. Get started by downloading the app and logging into your account. If you haven't set up online access yet, you can easily create a new account from within the app. Once logged in, select "One Time Payment" from the Account Details menu.

During your first visit, you will have the option to set up your banking information. For subsequent payments, simply choose the designated account. Payments will be credited as of the date received, although payments made on weekends, holidays, or after business hours may be processed on the next business day.

App Support:

Our Mobile app supports iOS versions 12.0 and above. If you encounter any difficulties logging in, our dedicated Customer Care representatives are available to assist you. Please reach out to us at 855-690-5900 during our hours of operation: Monday through Friday from 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m. Eastern Time.

Scheduled Maintenance:

• Mon-Sat: 11:00 PM - 11:10 PM ET and 2:00 AM - 2:10 AM ET
• Sunday: 2:00 AM - 6:00 AM ET

We value your feedback! Feel free to email us at fmcmobileapp@freedommortgage.com with any suggestions or concerns you may have.

Please note that not all features may be available on iPad devices.

iPhone, iPad, Touch ID, and Face ID are registered trademarks of Apple Inc. Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation.

© 2022 Freedom Mortgage Corporation
951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.